Frequently Asked Questions

HOW LONG UNTIL I SEE RESULTS?
Most customers notice brighter, clearer skin 
within 7–14 days. Significant improvements 
in fine lines and firmness are typically 
visible after 4 weeks of consistent use.

HOW OFTEN SHOULD I USE IT?
For best results, use the Glow Mask for 
10 minutes daily. Many customers use it 
as part of their evening skincare routine.

IS IT SAFE FOR ALL SKIN TYPES?
Yes. The Zenoira Glow Mask is suitable for 
all skin types including sensitive skin. 
LED light therapy is non-invasive and 
pain-free.

HOW LONG DOES DELIVERY TAKE?
UK orders typically arrive within 8–13 days. 
You will receive a tracking number as soon 
as your order is dispatched.

WHAT IS YOUR RETURNS POLICY?
We offer a 30-day no-questions-asked returns 
policy. If you are not completely satisfied, 
contact us at hello@zenoira.co.uk

HOW DO I USE THE MASK?
Step 1 — Cleanse your face thoroughly.
Step 2 — Put on the Glow Mask and select 
your desired light mode.
Step 3 — Relax for 10 minutes.
Step 4 — Follow with your usual skincare.

CAN I USE IT WITH THE SERUM?
Absolutely — the included Glutathione 
Brightening Serum is specifically formulated 
to work with LED light therapy for enhanced 
results.

HOW DO I CONTACT YOU?
Email us at hello@zenoira.co.uk — we respond 
within 24 hours Monday to Friday.